🚚 Shipping & Delivery ⏱ 1 min read 📅 24 May 2026

How Do I Track My Order?

Tracking your FitDocs order is easy. Once your order is dispatched, you’ll receive an automated email from us containing your Royal Mail tracking number.

Steps to Track

  • Check your email inbox (and spam folder) for a dispatch confirmation from FitDocs
  • Find your Royal Mail tracking number (format: AB123456789GB)
  • Visit royalmail.com/track-your-item and enter your tracking number

Haven’t Received a Tracking Email?

If it’s been more than 2 business days since you ordered and you haven’t received a tracking email:

  • Check your spam/junk folder
  • Email us at sales@fit-docs.com with your order number — we’ll investigate immediately
💡 Tracking updates can take up to 24 hours to appear on the Royal Mail website after dispatch.
Was this helpful? Thanks for your feedback!

Need more help?

Our UK-based team is here Mon–Fri 9am–5pm GMT.

Email Us
sales@fit-docs.com
Call Us
+44 740 462 7496