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About FitDocs

3 articles · Designed by clinicians

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FitDocs is a UK-based healthcare scrubs brand designed by clinicians, for clinicians. We were founded by a team of NHS healthcare professionals who were frustrated by scrubs that didn’t fit well, wore out quickly, or simply didn’t look professional.

Our Story

After years of wearing uncomfortable, ill-fitting scrubs across NHS wards, theatres, and clinics, our founders decided to design something better. FitDocs launched in 2021 from London with one mission: to give healthcare workers scrubs they’re proud to wear.

What Makes Us Different

  • Designed with direct input from NHS nurses, doctors, and allied health professionals
  • Premium 65/35 polyester-cotton blend that withstands clinical laundering
  • Sizing range from XS to 3XL across all styles
  • Professional embroidery service with fast turnaround
  • NHS discount available for all verified NHS staff
💡 FitDocs is headquartered in London, UK. All customer service is handled by our own UK-based team — no outsourcing.
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Our UK-based customer service team is available to help with any question — from order queries to product advice.

Contact Details

  • Email: sales@fit-docs.com
  • Phone: +44 740 462 7496
  • Hours: Monday–Friday, 9am–5pm GMT

Response Times

  • Email: within 24 hours (Mon–Fri)
  • Phone: answered live during business hours
  • Weekend emails: responded to first thing Monday morning

Postal Address

FitDocs Ltd
London, UK

(We do not accept in-person visits or return parcels sent without prior authorisation.)

💡 For the fastest response on order issues, always include your order number in your email or have it ready when you call.
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At FitDocs, we’re committed to reducing our environmental impact while maintaining the quality standards healthcare professionals need.

Our Commitments

  • Packaging: All our packaging is made from recycled or recyclable materials. We use minimal packaging — no unnecessary inserts or tissue paper.
  • Fabric sourcing: We work with suppliers who meet OEKO-TEX(R) Standard 100 certification — free from harmful substances.
  • Returns: Returned items that pass inspection are resold, not discarded. Unsaleable items are donated to healthcare charities.
  • Carbon offset: We offset 100% of our UK delivery emissions through certified schemes.

Future Goals

We’re working towards introducing a recycled-fibre scrubs line and a garment take-back programme by 2026. Watch this space.

💡 If you’re replacing old scrubs and want to donate them to a healthcare charity, we can connect you with organisations that accept used workwear.
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Still need help?

Our UK-based team replies within 24 hours, Mon–Fri 9am–5pm GMT.
We're real people who genuinely want to help.

Email Us
sales@fit-docs.com
Call Us
+44 740 462 7496