Getting the right fit is everything — especially when you’re on your feet for 12-hour shifts. Exchanges are free, fast, and straightforward.

Exchange Window: 30 days from delivery

How to request an exchange:

1. Email sales@fit-docs.com with your order number
2. Tell us which item(s) you’d like to exchange
3. Let us know your preferred new size, colour, or style
4. We’ll send your free return label and reserve the new item

Once we receive your return:

• Your exchange order is dispatched within 1–2 business days
• You’ll receive a new tracking number by email

Important: Exchanges are subject to stock availability. If your preferred size or colour is out of stock, we’ll offer you a full refund, store credit, or the option to wait for a restock — your choice.

💡 Pro tip: Check our Size Guide before exchanging to ensure you're ordering the right fit. Many customers find sizing up by one helps with the layered uniform look.

Absolutely — leg length makes a huge difference in how your scrubs look and function, and we want yours to be exactly right.

You can exchange trouser lengths as long as:

• Items are unworn and unwashed with tags still attached
• You’re requesting within 30 days of delivery

Available lengths across our range:

• Short (approx. 28″ inseam)
• Regular (approx. 30″ inseam)
• Tall (approx. 32″ inseam)

Availability varies by style. Email us at sales@fit-docs.com with your order number and preferred new length and we’ll handle everything.

💡 Not sure what length to order? Our Size Guide includes a simple measuring guide — you just need a tape measure and 60 seconds.

Of course — we’d love to help you find the right fit, even if someone else placed the order.

To arrange a gift exchange:

• Email sales@fit-docs.com with the name or email of the person who placed the order (if known)
• Tell us what you received and what you’d like to exchange for
• We’ll search the order on our end

We handle everything discreetly — the gift giver won’t be notified unless you’d like them to be.

If you don’t have any order details at all, that’s okay too — email us with a photo of the garment label showing the product name, and we’ll do our best to locate the order and help you out.

Finding the right size is the most important step to loving your FitDocs. Here’s how to get it right:

Step 1 — Measure yourself

Using a flexible tape measure:

• Chest: Measure around the fullest part of your chest, keeping the tape parallel to the floor
• Waist: Measure around your natural waist, about 1 inch above your belly button
• Hips: Measure around the fullest part of your hips
• Inseam: Measure from your crotch to the bottom of your ankle

Step 2 — Compare to our Size Chart

Our full size chart is available on every product page. FitDocs sizing runs:

• XS (UK 6–8) · S (UK 8–10) · M (UK 10–12) · L (UK 12–14) · XL (UK 14–16) · 2XL (UK 16–18) · 3XL (UK 18–20)

Step 3 — Consider fit preference

• Clinical/fitted look → order your standard size
• Room for layering → size up by one
• Operating theatre scrubs → our Comodo range is specifically designed for unrestricted movement

Still unsure? Email us at sales@fit-docs.com — we’ll recommend a size based on your measurements and the style you’re ordering.