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Team & Bulk Orders

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Team & Bulk Orders #

  • How Does the FitDocs Team Ordering Process Work?

    Whether you’re outfitting a GP practice, a full nursing department, or a private hospital, FitDocs makes team ordering straightforward.

    Our Team Ordering Process:

    Step 1 — Get in Touch

    Fill in our Get a Quote form at fit-docs.com/get-a-quote or email sales@fit-docs.com with:

    • Your organisation name
    • Estimated team size
    • Roles / departments involved
    • Any specific colour or embroidery requirements
    • Preferred timeline

    Step 2 — Consultation

    We’ll contact you within 24 hours to discuss your requirements in detail. We’ll help you choose the right styles, fabrics, and colours — including compliance with NHS Trust colour-coding guidelines if applicable.

    Step 3 — Sizing

    We provide a simple sizing guide for your team members to complete. We handle mixed sizes across a single order — no complications on your end.

    Step 4 — Proof Approval

    For embroidered orders, we’ll send you a digital proof of your logo/text embroidery for approval before production begins.

    Step 5 — Production & Delivery

    • Standard team orders: 7–10 business days
    • Embroidered team orders: 10–15 business days
    • We deliver in one consolidated shipment or can arrange staggered deliveries by department.

    Volume Discounts:

    • 10–24 items: 5% discount
    • 25–49 items: 10% discount
    • 50–99 items: 15% discount
    • 100+ items: Contact us for bespoke pricing
    📧 Email: sales@fit-docs.com | 📞 Phone: +44 740 462 7496
  • Can I Cancel a Team Order?

    We understand that requirements can change, especially in large organisations.

    Standard team orders (no embroidery):

    Team orders can be cancelled or modified at no charge before dispatch. Contact us immediately at sales@fit-docs.com with your order number.

    Embroidered team orders:

    Once logo digitisation or embroidery production has begun, we may be unable to cancel or modify the order without a cancellation charge. This is because:

    • Fabric is cut and prepared for production
    • Embroidery setup has been completed

    Before placing a large embroidered team order, we strongly recommend:

    • Confirming sizes with all team members in advance
    • Getting sign-off on the embroidery proof carefully
    • Allowing adequate time so there’s no rush pressure on the order

    If you need to make changes, contact us as soon as possible at sales@fit-docs.com — the earlier you get in touch, the more we can help.

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