Frequently Asked Questions #
Embroidery & Custom #
Can I Order Embroidery for a Team or Department?
Team Order Benefits:
- Volume discounts from 10+ items
- Consistent sizing runs across your whole team
- One logo digitisation fee covers unlimited future orders
- Dedicated account manager for large orders
- Bulk invoicing for accounting purposes
How team ordering works:
- Email sales@fit-docs.com or use our Get a Quote form
- Tell us your team size, roles, and uniform requirements
- We’ll send a sizing guide for your team members to complete
- We produce a digital embroidery proof for your approval
- Production and delivery within 2–3 weeks (depending on quantity)
We can handle:
- Mixed sizes across one order
- Multiple roles with different embroidery text (e.g. “Nurse” vs “Doctor” vs “Physiotherapist”)
- Department-specific colour-coding to meet NHS Trust guidelines
📧 Contact us at sales@fit-docs.com or call +44 740 462 7496 for a custom quote.
What File Format Do I Need for Logo Embroidery?
For the best embroidery results, we need a clear, high-quality image of your logo.
Preferred formats:
- AI (Adobe Illustrator) — ideal for logos
- SVG — great for scalable vector logos
- PNG — high resolution (minimum 300dpi) with transparent background
- JPG/JPEG — high resolution only (300dpi minimum)
What makes a good logo file for embroidery:
- Clean, clear edges with no blurring
- High contrast between elements
- Minimum detail — very fine lines and small text may not embroider cleanly
- If your logo has very fine details, our design team may recommend simplification for best results
Not sure about your file? Email it to sales@fit-docs.com and we’ll assess it for free before you commit to any order. We’ll let you know if any adjustments are needed.
Getting your digitisation done: Once you approve the digital sample, we’ll proceed with production. You’ll receive a digital proof for approval before any stitching begins.
What Embroidery Options Does FitDocs Offer?
Personalise your scrubs with professional embroidery, perfect for individuals and teams alike.
What we can embroider:
- Your name or title (e.g. “Dr. Sarah Ahmed” or “Senior Nurse”)
- Your clinic or hospital name
- Your company or department logo
- Monograms
- Combined name + logo
Embroidery Pricing (per item):
Service | Price
Logo Setup / Digitisation (one-time fee) | £60
Black or White Logo | £20
Black or White Logo + Text | £34
Full Colour Logo | £40
Full Colour Logo + Text | £54
Name/Title Text Only | £12
Notes:
- The logo digitisation fee (£60) is a one-time charge. Once your logo is digitised, future orders use it for free
- Text embroidery may be black or white only
- Minimum order for logo embroidery is 1 item — no bulk minimums
- Turnaround: Allow 7–10 additional business days for embroidered orders
Ready to order? Email sales@fit-docs.com with your logo file (JPG, PNG, or AI format) and your order details.
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