Yes — return shipping is completely free for all UK customers. When you contact us to start a return, we’ll email you a prepaid Royal Mail label to print and attach to your parcel.
UK Customers
Free prepaid Royal Mail returns label provided for every return or exchange. No cost to you at any point.
International Customers
For orders shipped outside the UK, return postage costs are the customer’s responsibility. We recommend using a tracked service and keeping your proof of postage. Once we receive and inspect your return, we’ll process your refund in full (excluding original shipping costs).
💡 Always keep your proof of postage receipt until your refund has been confirmed — just in case.
